Customer Support - The ShowCase

Optimize your retail after-sales service with The ShowCase

Transform the way you handle watch and jewelry repairs, reducing delays and improving customer satisfaction with our innovative visual solution.

Trusted by more than 40 luxury brands

Secure and transparent customer service

When customers bring their valuable watches or jewelry to your store for repairs, it’s essential to handle them with care and precision.

With The ShowCase, retailers can now:

Document the condition of the item in detail

Capture high-definition photos and videos of the item at the time of deposit, ensuring clear proof of its original state.
This transparency builds trust with your clients and protects your business from potential disputes about the item's condition post-repair. 

Avoid Unnecessary Delays and Shipping Costs

Conduct remote consultations with brand experts without sending the item to an external workshop.
Show every detail of the product live, allowing experts to evaluate and quote repairs directly, avoiding costly shipping fees and saving time for both you and your customers.

Enhance your after-sales process

With The ShowCase, retailers can elevate their after-sales service, ensuring efficiency and customer satisfaction:

Visual Proof of Item Condition

Reassure your clients by offering a comprehensive visual record of their watch or jewelry before any repairs begin.

Direct Communication with Experts

Save time by avoiding shipping delays and get real-time expert evaluations through live video.

Visual Proof of Item Condition

Reduce the need for costly transport by organizing virtual assessments and getting repair quotes without moving the item.

The ShowCase makes after-sales service easy and reliable

Traditional Methods:

The ShowCase Solution:

Boost customer confidence and reduce repair delays today

Start offering your clients an enhanced, transparent repair process with The ShowCase. Book a private demo and discover how you can improve customer satisfaction while reducing your operational costs.

Optimize your retail after-sales service with The ShowCase

Transform the way you handle watch and jewelry repairs, reducing delays and improving customer satisfaction with our innovative visual solution.

Trusted by more than 40 luxury brands

Secure and transparent customer service

Document the condition of the item in detail

Capture high-definition photos and videos of the item at the time of deposit, ensuring clear proof of its original state. This transparency builds trust with your clients and protects your business from potential disputes about the item's condition post-repair.

Avoid Unnecessary Delays and Shipping Costs

Conduct remote consultations with brand experts without sending the item to an external workshop. Show every detail of the product live, allowing experts to evaluate and quote repairs directly, avoiding costly shipping fees and saving time for both you and your customers.

Enhance your after-sales process

Visual Proof of Item Condition

Reassure your clients by offering a comprehensive visual record of their watch or jewelry before any repairs begin.

Direct Communication with Experts

Save time by avoiding shipping delays and get real-time expert evaluations through live video.

Visual Proof of Item Condition

Reduce the need for costly transport by organizing virtual assessments and getting repair quotes without moving the item.

The ShowCase makes after-sales service easy and reliable

Traditional Methods:

The ShowCase Solution:

Boost customer confidence and reduce repair delays today

Capture high-definition photos and videos of the item at the time of deposit, ensuring clear proof of its original state.
This transparency builds trust with your clients and protects your business from potential disputes about the item's condition post-repair. 

Conduct remote consultations with brand experts without sending the item to an external workshop.
Show every detail of the product live, allowing experts to evaluate and quote repairs directly, avoiding costly shipping fees and saving time for both you and your customers.